Frequently Asked Questions
What if I need help using Movymia®▼ (teriparatide)?
Don’t worry, training to administer Movymia® (teriparatide) is part of the Movymia® (teriparatide) Homecare Service. So you’ll get all the support you need to feel confident using the pen.
What if I think I might run out of medicine?
If you have less than two weeks’ supply left and no delivery in the meantime, contact your homecare company straightaway. They’ll arrange delivery before you run out.
If you’re running out of medicine sooner than expected, please get in touch with your clinician to make sure you’re administering Movymia® (teriparatide) correctly.
What if I’m away or on holiday?
If you’re staying in the UK, your medicine can be delivered to an alternative address. Just let your clinician and homecare company know at least two weeks before going away.
If you’re travelling abroad, you may need extra Movymia® (teriparatide) supplies to take with you and a cool bag for storage. Your homecare company can arrange this for you. Please give them at least four weeks’ notice so extra supplies can be delivered to your UK address before you travel.
What if I won’t be available for my delivery?
If something unexpected happens, contact your homecare company as soon as possible so they can rearrange delivery. Wherever possible, please give at least 48 hours’ notice to help make sure delivery can happen at a time convenient for you.
I’m moving house, what should I do?
Please let your clinician and homecare company know if your contact details change, such as address and telephone number.
How do I register for homecare?
Your clinician will discuss homecare with you to make sure it’s right for you. If it is, they’ll help you fill in the registration form and make arrangements with the homecare company. At this point, you’ll also need to consent for your details to be shared with the homecare company so they can organise your account and begin delivering your Movymia® (teriparatide) treatment.
How long will it take to set up my deliveries?
Once registered, it may take a few weeks to set up and process your first delivery.
What if I change my mind about homecare?
If you decide homecare isn’t for you, you can cancel anytime – it won’t affect your medical care. Just let your clinician know. They’ll arrange for you to collect Movymia® (teriparatide) prescriptions from an alternative pharmacy.
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